The Franchise Bancorp Commitment to Privacy

Franchise Bancorp Inc. and its related entities Privacy Policy informs you of our commitment to and policy on privacy. Protecting your privacy and the confidentiality of your personal information is fundamental to the way we do business. We strive to treat you fairly and with respect. This Privacy Policy tells you about the ways we ensure that your privacy and the confidentiality of your information are protected.

Our Privacy Policy

1. Collection and Use
   
   Either before or when we collect information about you, we will explain how we intend to use it. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes.
   
   
2. Release
   
   We will not provide your information to other persons without your written consent.
   
   
3. Protection of Information
   
   We will protect your information with appropriate safeguards and security measures. We will retain your information only for the time it is required for the explained purposes.
   
   We review our procedures and security measures to ensure that they are being properly administered and that they remain effective and appropriate. We retain your information only for as long as it is required for the reasons it was collected. This period may extend beyond the end of your relationship with us but only for as long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed for the purposes explained to you, we will destroy, delete, erase or convert it to an anonymous form.
   
   
4. Access to your Information
   
   We will give you access to the information we retain about you when requested. We will make every reasonable effort to keep your information accurate and up-to-date. You can help by keeping us informed of any changes, such as if you move or change phone numbers. If you find any errors in our information about you, let us know and we will make the corrections immediately, and make sure they are conveyed to anyone we may have misinformed. For information that remains in dispute, we will note your opinion in the file.
   
   If you require certain information please contact the store where your client information is held. We will respond to your request within 30 days.
   
   
5. E-mail comments, questions, or responses
   
   When you send us e-mail or when you ask us to respond to you by email, we learn your exact e-mail address and any information you have included in the e-mail.
   
   We use your e-mail to acknowledge your comments and/or reply to your questions, and we will store your communication and our reply in case we respond further. We will not sell your e-mail address to anyone outside of our organization. We may use your e-mail to send you communications or information about offers on products and services that we believe may be of interest to you. If you do not want us to contact you by e-mail with communications, or offers on products and services, you may tell us so at any time.
   
   Remember that e-mail sent over the internet is generally unencrypted. We recommend that you use caution when forwarding free-format e-mail messages to us, as they are not encrypted.